​​​​Afsar Ali SHAIKH​

Network Technical Specialist (Level 1 & 2/ Internship)

28th Nov. 2017 – 15th Feb. 2018

Westcon-Comstor Australia

Unit 4, 39 Herbert Street St. Leonard NSW 2065 AUSTRALIA

 

Core Responsibilities:

• To perform Level 1, 2, and 3 operations on Cisco Networking Devices (Routers, Switches, Access Points etc.)

• To manage the day to day flow of orders through the Integration Centre.

• Oversee the staging of hardware from manufacturers in the Westcon-Comstor vendor portfolio (Mainly Cisco Systems).

• Ensure all kit builds are completed as per the specified order.

• Creating and updating of Technical documents (project diagrams, configurations, and guides).

• Work with the Services to manage the staging of projects.

• To maintain understanding of Westcon-Comstor technical offerings.

• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

• Continual updating of technical skills.

• Workplace continuous improvement: tools, facilities, software, and process.

 

Secondary Responsibilities:

• To configure hardware from manufacturers in the Westcon-Comstor vendor portfolio.

• To install hardware and software/IOS into all vendors’ kit. (CISCO Networking Devices).

• Ensure all kit builds are completed as per the specified order.

• Install and perform minor repairs to hardware, software, and peripheral equipment, following design or installation specifications.

• Read technical manuals, confer with users, and conduct computer diagnostics to investigate and resolve problems.

• To proactively follow up on customer order inquiries.

• Create and modify SharePoint Logistics page as required (RMA, refurb and calendar lists).

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Electrical Engineer Intern

12th Oct. 2013 – 25th Apr. 2014

Ankhu Khola Jalbidhyut Company LTD.

Naxal-1, Kathmandu Nepal

 

Core Responsibilities:

• Operation of 8.4MW Power Plant.

• Generating Hydro Power of 8.4MW and Transmitting (33KV) to Grid.

• Repair and Maintenance of Power Plant, 4 Substations under the Powerhouse and 33KV Transmission line.

• Improvement of Plant Capacity factor by working on team to define the operation strategies.

• Controlling and monitoring of Power Plant using Supervisory Control and Data Acquisition (SCADA).

• Cost calculation of total Power (Megawatts) per months transmitted to Grid.

• Troubleshooting of LV (415V, 6.6KV) and MV (33KV) Panels.

• Manage team to complete internal projects such as Evacuation Pump overhauling, Cooling system overhauling, Turbine Overhauling.

• Reporting and Documentation.

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In-charge of Inventory Management                                                                      

Jun 2016 - Present

Woolworths, Nightcliff, 0810, NT/ Formerly NSW

 

Core Responsibilities:

• Performing supervision of non-capitalized assets (Inventory) and stock items.

• Understanding customer’s purchase behavior and developing sales strategies.

• Generating orders using Radio Frequency (RF) gun on SCM application.

• Inspecting Received inventories and perform counting and placing the items.

• Reporting damaged items by using RF gun.

• Checking inventories on SCM application.

• Allocating duties and hours to team members.

• Briefing team members about work environment and safety. 

• Preparing Reports and Documents.

Achievement: increased sales of perishable department by 5%, Employee of the month (Jun 2017).